Internet use up 78% since first lockdown, broadband figures show

18 March 2021, 06:24

Woman working from home
Working from home study. Picture: PA

New research from Zen Internet showed demand for online news and gaming has skyrocketed since the start of the pandemic.

Internet use in the UK rose by 78% in the first lockdown in March last year compared to the same month in 2019, new figures have shown.

Broadband firm Zen Internet said its latest research showed demand for streaming services, news content and online work tools skyrocketed on its network as millions spent more time at home because of the Covid-19 pandemic.

According to the company’s figures, traffic to BBC sites more than tripled as people sought out the latest Covid-19 news while traffic to both Netflix and Amazon Prime Video more than doubled – compared to only a 28% rise in the year prior.

Another source of entertainment in lockdown, video games, has also caused notable traffic increases between March 2020 and March 2021, Zen said, with the launch of the latest Xbox console in October causing one such spike.

A teenager playing on an Xbox
The latest Xbox launched in October (Yui Mok/PA)

The biggest demand peak of 2020 came on December 16, the company said, when a large update to gaming series Call of Duty went live while live football was streaming on Amazon Prime.

Zen Internet recently also reported a further spike on March 11 this year, when internet traffic hit its highest point ever for the network – 18% above the previous peak in December.

“This time last year, as millions across the country were told to stay at home, demand for online connectivity simply sky-rocketed to unprecedented levels,” Zen Internet chairman and founder Richard Tang said.

“More than ever before people became dependent on the broadband that connects them with the outside world and reliable connectivity became an essential commodity.

“Even as initial lockdowns eased last year, we didn’t witness a dramatic drop-off in internet usage, as you may have expected.

“In fact, entertainment streaming services continue to drive record levels of traffic, but thanks to how we manage our network Zen was more than equipped to handle this, and more if it came to it.

“As we look towards brighter times post-pandemic, we expect this demand to remain, reinforcing the need for infrastructure investment and the continued rollout of full-fibre broadband. This will give the UK the connectivity it needs to support long-term economic prosperity.”

By Press Association

More Technology News

See more More Technology News

Hands holding the iPhone 16

How smartphones powered the AI boom in 2024

London skyline

US investor to snap up maritime AI specialist Windward for £216m

Donald Trump

How will a second Trump presidency impact the tech world in 2025?

Morning drone (002)

Drone project reaches ‘important milestone’ with final trial flights

Prime Minister hosts Chanukah reception

AI tech giants should not be subsidised by British creatives, Starmer signals

Dr Craig Wright arrives at the Rolls Building in London for the trial earlier this year (Lucy North/PA)

Computer scientist behind false Bitcoin founder claim sentenced for contempt

Google has been contacted for comment (PA)

ICO criticises Google over ‘irresponsible’ advertising tracking change

Some 22% of consumers have increased their use of second-hand shopping apps in the past three months (Depop/PA)

Millions of Britons earning average £146 a month on second-hand platforms

ChatGPT being used via WhatsApp

ChatGPT joins WhatsApp to allow anyone to access the AI chatbot

A Facebook home page on a laptop screen

Meta fined more than 250 million euro by Irish data commission following breach

Finger poised above WhatsApp app on smartphone

Ending use of WhatsApp is ‘clear admission’ Government was wrong, claim Tories

Phone with WhatsApp on the screen

Scottish Government to cease use of WhatsApp by spring, says Forbes

Open AI

OpenAI rolls out ChatGPT search engine tool to all users

Most people happy to share health data to develop artificial intelligence

Government launches consultation on copyrighted material being used to train AI

Debbie Weinstein

Google names UK executive as president for Europe, Middle East and Africa

The Apple App store app on an iPad (PA)

Shopping and Roblox named among most popular Apple App Store downloads of 2024