Data regulator issues new guidance for healthcare sector on transparency

15 April 2024, 14:44

A woman’s hand presses a key of a laptop keyboard
Transparency. Picture: PA

The Information Commissioner’s Office has published the guidance in response to the rising use of technology in the sector.

The UK’s data protection regulator has published new guidance for health and social care organisations it says will help them be more transparent about how personal information is being used.

The Information Commissioner’s Office (ICO) said the new guidance would provide regulatory certainty to organisations on how they should keep people properly informed as technology is increasingly used to deliver care and carry out research.

The regulator said focus on the issue was needed as the health and social care sector routinely handles sensitive information about the most intimate aspects of peoples’ health, and that under data protection law, people have a right to know what is happening to their personal information.

Anne Russell, head of regulatory policy projects at the ICO, said the ever-increasing use of technology meant personal data was more important than ever, and so therefore was more transparency.

“Being transparent is essential to building public trust in health and social care services,” she said.

“If people clearly understand how and why their personal information is being used, they are likely to feel empowered to share their health information to both access care and support initiatives such as medical research.

“As new technologies are developed and deployed in the health sector, our personal information is becoming more important than ever to boost the efficiency and public benefit of these systems.

“With this bespoke guidance, we want to support health and social care organisations by improving their understanding of effective transparency, ensuring that they are clear, open and honest with everyone whose personal information is being used.”

The ICO said that the aim of the new guidance was to help organisations better understand how and when to keep people informed, supporting existing rules around transparency and the individual right to be informed about how and when personal information was being used.

By Press Association

More Technology News

See more More Technology News

A person holds an iphone showing the app for Google chrome search engine

Apple and Google ‘should face investigation over mobile browser duopoly’

A Google icon on a smartphone

Firms can use AI to help offset Budget tax hikes, says Google UK boss

Icons of social media apps, including Facebook, Instagram, YouTube and WhatsApp, are displayed on a mobile phone screen

Growing social media app vows to shake up ‘toxic’ status quo

Will Guyatt questions who is responsible for the safety of children online

Are Zuckerberg and Musk responsible for looking after my kids online?

Social media apps on a phone

U16s social media ban punishes children for tech firm failures, charities say

Google shown on a smartphone

US Government proposes forcing Google to sell Chrome to break-up tech empire

The logo for Google's Gemini AI assistant

Google’s Gemini AI gets dedicated iPhone app in the UK for the first time

Facebook stock

EU fines Meta £660m for competition rule breaches over Facebook Marketplace

A phone taking a photo of a phone mast

Government pledges more digital inclusion as rural Wales gets phone mast boost

Social media apps displayed on a mobile phone screen

What is Bluesky and why are people leaving X to sign up?

Someone types at a keyboard

Cyber security chief warns Black Friday shoppers to be alert to scams

MPs

Ministers pressed on excluding Chinese firms from UK’s genomics sector

Child with mobile phone stock

Specially designed smartphone for children launches in the UK

Roblox on a laptop

Children’s gaming platform Roblox makes ‘major update’ to parental controls

An offshore wind farm

Government launches competition to find AI solutions to boost UK clean energy

A Google logo on the screen of a mobile phone

Google partnership with Anthropic AI cleared by competition watchdog