Google Bard can now link to Gmail and other apps to help with responses
19 September 2023, 11:14
The generative AI chatbot has been updated to be able to link to a user’s other Google apps and services to help it respond to prompts.
Google Bard, the tech giant’s generative AI platform, can now link with other Google services such as Gmail, Maps and YouTube in order to provide more in-depth responses to prompts from users.
Launched earlier this year, Bard is part of the new wave of AI-based chatbots which offer detailed written replies to questions and queries.
Google has now announced a major update to the program, called Bard Extensions, which will allow users to link other Google services to collaborate with Bard to provide a response to a prompt – for example, when asking Bard to help plan a holiday, users can ask Bard to get the dates that work for family members from Gmail, use Google Maps to get directions to the airport and find YouTube videos to watch about the best things to do at the destination.
It said the update made Bard “the most capable” version of the program so far and would help more people use the app to collaborate.
The tech giant said the update would have a strong focus on user privacy, with users required to actively give permission to Bard to access their Google services, and any content lifted would not be reviewable by a human unless the user specifically asked Bard to flag it for review.
In a further expansion of the chatbot, Google said it would now also enable users to double-check the responses they receive from Bard using a new “Google it” button, which will check the response against linked Google search results and highlight passages it is confident about the validity of, as well as those where it found differing results.
Some experts have raised concerns about the possible spread of misinformation within generative AI platforms, warning some information is being presented to users in an authoritative way when it may be based on inaccurate or outdated information used to train such chatbots.
A report by the UK’s Competition and Markets Authority (CMA) published on Monday which looked into the potential impact of the AI market noted that without proper guiding principles, people and businesses could be harmed through exposure to significant levels of misinformation and AI-enabled fraud.
In a blog post on the updates to Bard, Google’s director for product management of Bard, Yury Pinsky, said: “One of the biggest benefits of Bard, an experiment to collaborate with generative AI, is that it can tailor its responses to exactly what you need.
“For instance, you could ask Bard to start a trip planning doc for you and your friends, draft up your online marketplace listing, or help explain a science topic to your kids. And now Bard is getting even better at customising its responses so you can easily bring your ideas to life.
“Today we’re launching Bard Extensions in English, a completely new way to interact and collaborate with Bard. With Extensions, Bard can find and show you relevant information from the Google tools you use every day — like Gmail, Docs, Drive, Maps, YouTube, and Google Flights and hotels — even when the information you need is across multiple apps and services.”
Elsewhere in the update, Google also confirmed that when a link to a Bard conversation is shared online, others will be able to click on that link and continue the same conversation themselves.
