TikTok adds new safety resources to help user wellbeing

14 September 2021, 13:04

A girl uses the TikTok app on a smartphone
Social media apps. Picture: PA

It is the latest in a number of safety-based changes the social media company has made in recent weeks.

TikTok has expanded a number of its safety resources, including offering more online advice to vulnerable people and those around them, as part of an update to the social media app.

The video-sharing platform’s update includes new wellbeing guides developed with the Samaritans and the International Association for Suicide Prevention, as well as expanded guidance around eating disorders aimed at teenagers, care-givers and teachers.

In addition, when users search for words or phrases around suicide and self-harm, the search results will now also include videos from TikTok creators detailing their own personal experiences with mental health and wellbeing, and information on where to seek support.

TikTok said this new feature has been created following consultation with experts and will be opt-in for users who wish to view it.

Social media data
Molly Russell took her own life in 2017 after viewing harmful content on social media (Family handout/PA)

Elsewhere, the company said it will begin covering search results for potentially distressing content with an opt-in viewing screen, which will require users to click a “show results” button.

The update is the latest of a number of changes the social media platform has made in recent weeks and comes as the UK’s new Age Appropriate Design Code came fully into force, requiring sites to better protect children online.

Recent updates have seen TikTok boost its parental control options and turn off access to private messaging by default for younger users.

The changes also come as politicians have begun examining the draft Online Safety Bill which will set out new regulations for the sector.

On Monday, online safety campaigner Ian Russell, whose daughter Molly viewed suicide and self-harm content online before taking her own life in 2017, told a joint committee of MPs and peers that children face danger every time they go online, and that the current “corporate culture” of social media needs to change.

By Press Association

More Technology News

See more More Technology News

The Pinwheel Watch, a smartwatch designed for children, unveiled at the CES technology show in Las Vegas.

CES 2025: Pinwheel launches child-friendly smartwatch with built in AI chatbot

The firm said the morning data jumps had emerged as part of its broadband network analysis (PA)

Millions head online at 6am, 7am and 8am as alarms go off, data shows

A mobile phone screen

Meta ends fact-checking on Facebook and Instagram in favour of community notes

Mark Zuckerberg

Meta criticised over ‘chilling’ content moderation changes

Apps displayed on smartphone

Swinney voices concern at Meta changes and will ‘keep considering’ use of X

sam altman

Sister of OpenAI CEO Sam Altman files lawsuit against brother alleging sexual abuse as child

OpenAI chief executive Sam Altman with then-prime minister Rishi Sunak at the AI Safety Summit in Milton Keynes in November 2023

OpenAI boss Sam Altman denies sister’s allegations of sexual abuse

A super-resolution prostate image

New prostate cancer imaging shows ‘extremely encouraging’ results in trials

Gadget Show

AI will help workers with their jobs, not replace them, tech executives say

Zuckerberg said he will "work with President Trump to push back on governments around the world that are going after American companies and pushing to censor more”.

Meta’s ‘chilling’ decision to ditch fact-checking and loosen moderation could have ‘dire consequences’ says charity

Twitter logo

X boss Linda Yaccarino praises Meta’s decision to scrap fact checkers

People walk by the Las Vegas Convention Centre

Smart home tech, AI and cars among central themes as CES 2025 prepares to open

An Apple phone

Apple to update AI tools after BBC complaint over inaccurate news alerts

Meta is ditching its fact-checking service

Meta ditches fact-checking on Facebook and Instagram in favour of X-style 'community notes'

A wallet with bank cards cash

35% of young adults ‘are concerned about their finances on a daily basis’

Broadcaster Cathy Newman at the Women of The Year Lunch and Awards 2019 in London

‘Haunting’ to see deepfake pornography of myself, says journalist Cathy Newman