Matt Hancock shot himself in foot by over-promising on Test and Trace, caller says

5 October 2020, 16:15

Matt Hancock shot himself in foot by over-promising on Test and Trace, caller tells LBC

By Sam Sholli

Matt Hancock's failure to "under-promise" on coronavirus testing has come back to bite him, according to this caller.

Sam from Mayfair told LBC that Mr Hancock's previous words had left him with nothing to "fall back on" now Public Health England has apologised for a technical glitch has meant nearly 16,000 cases of coronavirus have gone unreported.

Just last month, the Health Secretary claimed that the UK's system of testing and tracing potential coronavirus carriers was in the "top tranche" internationally.

Sam told James O'Brien: "Often you may have people in the civil service dealing with projects like this who don't quite understand them, and I think that these teething problems that have happened are to be expected.

"But Matt Hancock saying we're going to have a world-leading test and trace system doesn't really allow for those teething problems..."

"I suggest Government updates its software"

Sam added: "By setting the scene so poorly at the beginning and setting everybody's expectations so high, when something like this happens you don't really have anything to fall back on."

The technical glitch, which resulted in 15,841 cases between September 25 and October 2 being left out of the reported daily coronavirus cases, was reportedly caused by an Excel spreadsheet reaching its maximum file size.

Reflecting on the Government's use of Excel for the project, Sam said "I'd use it for much more simple tasks than collating millions of data points".

Sam told LBC that despite voting for the Conservatives at the last general election, he is "so disappointed" by their performance as the governing party.

James O'Brien's reaction after 16,000 coronavirus cases were missed

He said he thought voting for the Conservatives was his "only option" as a member of the Jewish community who felt he couldn't cast his ballot for Jeremy Corbyn's Labour party.

Speaking of British politicians more broadly, Sam said "they don't actually have to deliver on what they say".

He added: "I think that actually, when you have to deliver on short-term operational results it's a completely different skills set and you have under-promise [and] over-deliver, and the Government haven't done that."

More James O'Brien

See more More James O'Brien

Man whose parents were murdered by Hamas on October 7 says: We are on precipice of global war— Peace is possible.

Man whose parents were murdered by Hamas on October 7 says: We are on precipice of global war— Peace is possible

Full Disclosure live on stage with James O'Brien and Carol Vorderman: Buy your tickets here

Full Disclosure live on stage with James O'Brien and Carol Vorderman: Buy your tickets here

Exclusive
The Conservative Party Conference this year is more notable for who's not there than who is, both journalistically and possibly politically, says James O'Brien

After 14 years in power, Tories can't dodge responsibility for their mess, says James O'Brien

An LBC caller shared the shocking moment she discovered child sex abuse images on her ex-husband's computer

LBC caller shares harrowing moment she discovered child sex abuse images on ex-husband’s computer

Exclusive
'Messing with kids minds in a big way': Tony Blair calls for social media regulation as he admits 'we can't go on like this'

'Messing with kids' minds': Tony Blair calls for greater social media regulation, admitting: 'we can't go on like this'

Londoners to question the Mayor at annual State of London Debate with LBC

Londoners to question the Mayor at annual State of London Debate with LBC

Sacked borders watchdog David Neal said the Home Office is 'dysfunctional' and needs reform.

'It goes to the very top': Sacked border watchdog slams Home Office and calls for reform after Cleverly row

Exclusive
Shahd Waleed is trying to leave Rafah with her parents and enter Egypt

'They want us to experience pain': Young woman trapped in Rafah with her parents tells of terror as Israel invasion looms

Sir Keir Starmer has defended comments he made about Margaret Thatcher earlier this month.

Starmer defends Thatcher comments as he says he ‘completely disagrees’ with former prime minister’s politics

A caller to James O’Brien’s programme has shared footage of the extraordinary destruction done to his newly purchased property just outside of Durham.

Property investor's shock at 'unexplainable level of damage' he discovered after buying new home

Exclusive
James Cleverly replaced Suella Braverman as home secretary on Monday

'I've spent more time with James Cleverly this week than with Suella Braverman in the last year', Sadiq Khan tells LBC

James O'Brien discusses Suella Braverman's 'destructionist' leadership style with a caller

'She's a destructionist': James O'Brien caller claims Suella Braverman governs like 'a five-year-old'

James O'Brien

'She definitely has something on him': Caller and James O'Brien debate why the PM hasn't sacked Suella Braverman yet

'A complete reset of the top' is needed says caller.

'We're being let down': There is a 'complete disconnection' between parliamentary and local Conservatives says caller

James O'Brien

'It's essential that people are able to protest peacefully against war', says James O'Brien

James O'Brien

Rishi Sunak 'almost physically moves away' from Suella Braverman in House of Commons debate, says James O'Brien

James O'Brien

'Suella Braverman succeeded - she's caused hate', claims caller after Home Secretary criticises pro-Palestine marches

'A fish rots from the head': James O'Brien caller reacts to claims of misogyny in Downing Street during Covid Inquiry

'A fish rots from the head': James O'Brien caller reacts to claims of misogyny in Downing Street during Covid Inquiry

'Ludicrous, bogus, nonsense': James O'Brien is astounded by Boris Johnson 'laughing at Italy' during the pandemic

'Ludicrous, bogus, nonsense': James O'Brien is astounded by Boris Johnson 'laughing at Italy' during the pandemic

James O'Brien on Dagestan

'It's a hatred as old as religion itself': James O'Brien analyses escalating anti-Semitism after Muslim crowd storms Dagestan airport

Carol Vorderman shocked about UK Poverty

'One million children are living in destitution': Carol Vorderman struggles to comprehend stark wealth inequality in the UK

Wes Streeting on dentistry

Wes Streeting invites the government to steal Labour's policy to solve 'dickensian' NHS dentist crisis

James O'Brien

'I think they're the loneliest voters in Britain', James O'Brien claims after Tories' double by-election defeat

JOB and caller Andy

Biden's visit to Israel is to show that the US stands 'unequivocally' with Israel says James O'Brien caller

JOB and Usman

Israel's current response will only 'strengthen' Hamas by rearing Gazans who seek revenge warns this James O'Brien caller

JOB on deaths in conflict

James O'Brien unpacks the 'controversial' feeling of being 'equally devastated' by Palestinian and Israeli deaths

JOB on starmer speech

Keir Starmer is using 'working class as the opposite of having a sense of entitlement', notes James O'Brien

JOB on HS2 promises

James O'Brien criticises Rishi Sunak's watering down of 'illustrative' Network North projects funded by HS2 cut

Sadiq Khan and James O'Brien

Sadiq Khan declares there is 'no place for anti-Semitism' in London as kosher restaurant in Golders Green attacked

James O'Brien on the challenge HS2 scrappage poses to Labour.

‘How much can Rishi Sunak knock down before Keir Starmer becomes Prime Minister?, asks James O’Brien

James O'Brien

Rishi Sunak is like an 'incontinent cat': James O'Brien slams Tories ahead of PM's Party Conference speech

JoB and Jeremy Hunt

Navy veteran deeply hurt by Jeremy Hunt's plans to clamp down on benefit claimants