Desperate Brits fall for scam 'fake NHS dentists' amid years-long waits for appointments

5 November 2024, 00:30

File photo of a real NHS dentist
File photo of a real NHS dentist. Picture: Alamy

By Kit Heren

Scammers are targeting people who are desperate for NHS dental appointments by offering fake services.

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People are being taken in by fake websites that offer NHS dental appointments with pre-payment systems, the British Dental Association (BDA) said.

Scammers have targeted people in Essex, Devon, Merseyside, Norfolk and Suffolk, taking up to £319.10 for care.

Jacqui Nicholson, 62, from County Durham, fell for the scam after a two-year wait for an NHS dentist.

The website was promoted by someone she trusted on social media.

Read more: Red tape blocking thousands of foreign dentists working in the UK despite huge NHS demand

Read more: Police called after hundreds of people queue for six hours to try and register with an NHS dentist

'Those old horror stories of Victorian barbershop dentists with people getting savaged will come to fruition' says dentist Paul Woodhouse

Mrs Nicholson paid £53 each for appointments for herself and her husband, and claims the website had an NHS logo, pre-payment options and detailed email confirmation.

She said: "It looked so real. I even Google Mapped it. It's hard to tell what's real and what's fake. Don't fall for it."

BDA chairman Eddie Crouch called for "urgency" from the Government.

In the run up to July's general election, Labour made a manifesto commitment to create 700,000 new urgent and emergency dental appointments.

"Criminals are now preying on desperate patients left with no options," Mr Crouch said.

Iain Dale caller had to wait 2.5 years to see a dentist

"We need real urgency and ambition from Labour on NHS dentistry. Fraudsters will keep seeing real opportunities as long as the new Government's promises remain unkept."

The BDA wrote to Chancellor Rachel Reeves after the announcement in last week's Budget that employers' national insurance contributions would rise from April.

It said the change would "significantly add to the financial pressures" dental practices face, as the "overwhelming majority" are small businesses.

The BDA wrote: "Practices are running on empty, struggling to recruit or retain staff.

"The real reform this service desperately needs, and your party has promised, will need to go hand in hand with fair and sustainable funding."

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