Outrage as energy firm sends 100 people on luxury £600-a-night Maldives getaway as millions struggle with energy bills

14 February 2023, 13:37 | Updated: 14 February 2023, 14:54

The luxury resort played host to 100 Energy Warehouse 'partners' following promising sales figures
The luxury resort played host to 100 Energy Warehouse 'partners' following promising sales figures. Picture: OBLU Xperience / Utility Warehouse

By Danielle DeWolfe

An energy firm has caused outrage after it was revealed it sent 100 people on a luxury £600-per-night Maldives getaway, as millions of people in the UK continue to struggle to cover soaring bills.

'Partners' at Utility Warehouse were treated to the eight-day all-expenses-paid trip for signing up new clients, with one holidaymaker smugly declaring: 'Never get tired of waking up to this'.

Staying at £594-a-night OBLU Xperience, the idyllic scene stands in contrast to the cost of living crisis experienced by many back home.

It comes just two years after Ofgem fined Utility Warehouse £1.5million after the firm ­failed to “treat some of its customers fairly and to offer services and support to those in payment difficulty”.

Utility Warehouse accepted Ofgem's findings, admitting it failed customers between 2013-18 and accepted its actions “resulted in some customers being disadvantaged and facing increased financial hardship”.

Visiting the Indian Ocean resort last week, Utility Warehouse 'agents' are all self-employed and work on commission and customers get bigger discounts the more they sign to.
Visiting the Indian Ocean resort last week, Utility Warehouse 'agents' are all self-employed and work on commission and customers get bigger discounts the more they sign to. Picture: OBLU Xperience

Visiting the Indian Ocean resort last week, Utility Warehouse 'agents' are all self-employed, earning commission from every household signup across broadband, mobile and insurance.

Known as 'partners', the individuals are given the opportunity to earn trips to locations including the Maldives and Mexico.

While signing up 75 customers can get a cheap lease on a Mini Cooper, signing up 200 new customers gives agents access to a Porsche Boxster for a month.

Read more: Wellcome Trust charity that closed 'racist, sexist and ableist' gallery hiring diversity director on £211,000 salary

Read more: Name a cockroach after your ex: Zoo goes viral for Valentine's Day stunt

Built on a word-of-mouth marketing, the company has since come under fire from fellow holidaymakers and MPs alike.

Speaking to The Sun, one critic said: “It doesn’t sit right during a cost-of-living crisis.”

The holidaymaker added: "They just chill on the beach or by the pool most of the day. They have also hired out part of the restaurant."

The OBLU Experience resort in the Maldives
The OBLU Experience resort in the Maldives. Picture: OBLU Xperience

Described as a "kick in the teeth" by another, one honeymooner who was staying at the resort added: "They basically ruined our holiday. They were handing over business cards and giving us sales pitches.”

Simon Francis, from the End Fuel Poverty Coalition, said on the matter: “While these lucky people may be celebrating overseas, there is little joy back home among energy customers struggling to make ends meet.

“We’d urge energy firms to show restraint with bonuses and incentives while their profits are being made on the backs of young families, older people and those with disabilities ­living in cold, damp homes.”

According to the company, they now have 814,684 customers and are set on “targeting an additional million over the next four to five years”.

The company's half-year financial results ending September 2022 also suggest Utility Warehouse experienced soaring revenues of 51.5 per cent, equating to £562.4 million.

A spokesman for the company defended the jolly, saying: “More than 50,000 people across the UK from all backgrounds are UW Partners.

“Our partners are self-employed and earn an income by referring our services to their friends and family.“In doing so, we offer a meaningful way to help people earn their way out of the cost-of-living crisis."

More Latest News

See more More Latest News

Breaking
Police Line Do Not Cross ribbon on a London street following a suspected bomb reported in the area.

Schoolgirl, 10, dies after being bitten by family dog in North Yorkshire as police launch launch investigation

WATCH: Three family members of Sara Sharif were arrested at Gatwick Airport for her muder

WATCH: Moment police board plane and arrest fugitive family of schoolgirl Sara Sharif on suspicion of murder

Craig pleaded guilty to three counts of sexual offences against a teenage pupil

Ex-teacher jailed after he 'groomed' and sexually assaulted pupil in classroom cupboard

A 22-year-old woman died from a stab injury at Spenlow House on Jamaica Road, Bermondsey

Boy, 17, jailed for stabbing woman, 22, to death in 'laughing gas-fuelled row' on Christmas Eve

Jackie Scully will trek 100km across the Sahara desert to mark 10 years since she was given the all-clear

Breast cancer survivor to trek 100km across Sahara desert to mark 10 years since getting all-clear

Flooding And Heavy Rain In Valencia Region Of Spain

What we have seen in Spain these last days is a preview of the future if we do not take action on climate change

Kemi Badenoch has been elected as the new Conservative Party leader

New Tory leader Kemi Badenoch says 'huge job' ahead involves 'people we want to bring back to Conservative Party'

Janey Godley has died at the age of 63

Scottish comedian Janey Godley died in hospital 'surrounded by her loved ones' aged 63 following battle with cancer

Exclusive
Anthony Scaramucci

Anthony Scaramucci says 'garbage' comments made at Trump rally have 'lit up' Puerto Ricans - and could swing election

billy nighy

Billy Nighy 'stole complete works of Shakespeare from library' to prepare for drama school audition

v

Winner in Conservative leadership contest to be announced this morning

Palma is on lockdown amid warnings of heavy rain

Majorca on lockdown as tourist hotspot faces flooding horror after storm kills more than 200

UK GP visiting senior woman at home

Care homes and GPs could face closure under Labour tax plans, health leaders warn

Rebekah Vardy 'threatens to reignite war with Coleen Rooney'

Rebekah Vardy launches appeal against Wagatha Christie £1.8m costs ruling

Alexandra Palace Hosts Its Annual Fireworks Display Ahead Of Bonfire Night

Bonfire night 2024 forecast: What will the weather be like for fireworks night?

Darrian Williams

Two teen boys found guilty after 16-year-old stabbed to death by masked attackers in Bristol park