Netflix begins crackdown on UK households sharing passwords as customers made to pay £60 a year for extra member

24 May 2023, 09:58 | Updated: 25 May 2023, 09:23

Netflix loading on a phone
Netflix customers must pay £4.99 to allow other users to share accounts under new rules. Picture: Getty/Alamy
Kieran Kelly

By Kieran Kelly

Netflix has started its long-awaited crackdown on households sharing passwords in the UK, with customers made to pay £4.99 every month for an extra member. Here's everything you need to know about the rules and charges.

Streaming giant Netflix has said their latest move to crackdown on shared accounts is intended to boost its subscribers, though it has seen a fall in some countries where the scheme has already been trialled.

According to Kantar, Spain lost around one million subscribers in the first three months of the year when it started charging customers an additional 5.99 euros (£5.27) for an extra member.

The new rules and charges also applies to customers in Australia, Brazil, Germany, France, Mexico and Singapore.

The company said: "Longer term, paid sharing will ensure a bigger revenue base from which we can grow as we improve our service".

Listen and subscribe to Unprecedented: Inside Downing Street on Global Player

According to Netflix's figures, its paid membership base in Canada has grown since the changes were introduced in February.

It follows estimated by the streaming giant than around 100 million households share passwords, which is not officially permitted.

Person uploading Netflix on their laptop
Customers will have to pay £4.99 for an extra Netflix account now. Picture: Alamy

How will Netflix stop password sharing? What are the new rules?

Prices vary depending on the country where the change is implemented. In the UK, customers will be charged £4.99 more a month - or £60 a year - for an additional account.

UK telecoms groups that use Netflix as part of TV bundles, including BT and Virgin Media, have also been spoken to regarding the crackdown.

Primary location is not included in this roll out. Netflix has changed the process to households, which is defined as a collection of the devices connected to the internet at the main place you watch Netflix so not about location.

Read More: Harry plans another Netflix show as William set to appear in fly-on-the-wall documentary

Read More: Netflix sharing to be banned in UK 'by end of the month' with customers forced to pay more to use same account

But if the account is used outside that primary location, Netflix will get in touch with the account holder.

The streaming service's website reads: "A Netflix account is for use by one household.

"Everyone living in that household can use Netflix wherever they are – at home, on the go, on holiday – and take advantage of new features like Transfer Profile and Manage Access and Devices. 

"We recognise that our members have many entertainment choices. It’s why we continue to invest heavily in a wide variety of new films and TV programmes – so whatever your taste, mood or language and whoever you’re watching with, there’s always something satisfying to watch on Netflix."

Streaming giant Netflix has begun cracking down on password sharing
Streaming giant Netflix has begun cracking down on password sharing. Picture: Alamy

If an account holder wants to continue sharing their Netflix account with someone outside of their household, they can add an 'Extra Member' for £4.99 a month.

When starting a new account or inviting an extra member, members can make a fresh account OR transfer a profile from an existing account to the new one

Netflix has urged users to sign out of devices that shouldn't have access and asked users to change their password if necessary.

More Latest News

See more More Latest News

Holidaymakers Begin Christmas Getaway

More than 700,000 passengers suffered delays after password of engineer allowed to work remotely didn't work

Weather maps show areas of the UK which could be hit by snow

UK weather maps show regions expected to see heavy snowfall as cold and wintry spell on the way

Cynthia Erivo

Wicked star Cynthia Erivo says feeling like an outsider and 'not fitting in' drew her to role of Elphaba

Robert F Kennedy Jr

Donald Trump picks anti-vaccine activist Robert F Kennedy Jr to lead Department of Health

France and Israel fans clash with police in Paris despite ramped up police presence following Amsterdam unrest

France and Israel fans clash amid ramped up police presence in Paris for UEFA Nations League game

c

'I hope I live to see the day': Ex-political prisoner Vladimir Kara-Murza shares wish to see Putin on trial for war crimes

M5 Motorway, Bristol, UK. 4th July, 2022. A rolling roadblock has been formed to protest the cost of fuel. Protestors have set off from Bridgewater and are holding up traffic by driving slowly along the M5 Motorway. Credit: JMF News/Alamy Live News

Teenager hit and killed in horror M5 collision after fleeing police car named

Exclusive
Putin critic Vladimir Kara-Murza recalls 'longest day of his life' after historic prisoner swap between Russia and West

Putin critic Vladimir Kara-Murza recalls 'longest day of his life' after historic prisoner swap between Russia and West

Mohamed Al Fayed's brother Salah accused of sexual assault and trafficking by former Harrods employees

Mohamed Al Fayed's brother Salah accused of sexual assault and trafficking by former Harrods employees

Former Prime Minister Boris Johnson

Man who turned up outside Parliament in armour carrying samurai swords wanted to 'speak with Boris Johnson'

Basem Naim, a Hamas leader

Hamas prepared for 'immediate' ceasefire in Gaza but claims Israel has not offered any 'serious proposals' in months

London, UK. 9 October 2023. Shadow Chancellor Rachel Reeves speaking during the Labour Party Conference in Liverpool. Photo credit should read: Matt Crossick/Empics/Alamy Live News

Rachel Reeves to 'rip up financial red tape' with pension 'mega funds' freeing up £80 billion for investment

Labour divided over assisted dying as MP who introduced bill hits out at Health Secretary

Labour divided over assisted dying bill as MP tabling legislation labels Wes Streeting's objections 'disappointing'

Reverend Sue Colman was asked to step back after the Makin Report found her and her husband Jason knew about John Smyth's abuse and failed to act

Mustard heir and Church of England minister wife step back from church roles after damning abuse report

File photo of Broadway Market, where the attack took place

Horror as 'man doused in bleach' in busy Hackney market with manhunt underway and attacker still at loose

Former Met Police officer David Carrick pleads not guilty to string of sex attacks including indecent assault against teen

Former Met Police officer David Carrick pleads not guilty to sex attacks including indecent assault against teen