Gaynor Lord detectives have 'some indications' why missing mum left work early as friend says she received 'pocket dial'

15 December 2023, 01:26 | Updated: 15 December 2023, 16:18

A friend has revealed she received two phone calls from Gaynor Lord before her disappearance.
A friend has revealed she received two phone calls from Gaynor Lord before her disappearance. Picture: Norfolk Police

By Emma Soteriou

Detectives searching for missing Gaynor Lord have "some indications" as to why she left work early on the day she vanished.

Listen to this article

Loading audio...

The 55-year-old mother disappeared on Friday after leaving her job at a Norwich gin outlet early at 2:45pm.

Her belongings were found across Wensum Park as police comb the area and divers search through the river there.

Police said they were unable to establish with "any degree of confidence" Ms Lords state of mind when she went missing.

Speaking at the park, Chief Superintendent Dave Buckley of Norfolk Police said it will take "a couple of days" to complete a search of the stretch of river.

"Everything we know is pointing to a high probability that Gaynor went into the water," he said.

Mr Buckley explained: "We've got some indications as to why she behaved the way in which she did but what we're doing is we're just working backwards now to actually truly understand what may have taken place.

"We're just cautious of everything we know at the moment because clearly we've ended up in the situation we have, which is not usual."

Read more: Gaynor Lord's husband 'in bits' as family perplexed at why missing mother visited Norwich Cathedral

Read more: Haunting last picture of missing mum Gaynor Lord released as police say they still don't know why she left work early

It comes after a friend of Ms Lord said she received two calls from the missing mum on the day of her disappearance - one just minutes after she was last seen on CCTV.

Julie Butcher said she received the first call at 2:15pm, half an hour before Ms Lord left her place of work.

Ms Lord phoned asking where Ms Butcher was.

“I said 'I'm at home' and I explained I was sorting out the internet and my phone rang and it was one of my clients and I had to speak to them. I said I would call her back and she said ‘yes’.”

Ms Butcher said she then tried to phone the mother-of-three back a few minutes later but wasn’t able to get through.

She said then tried again later but got through to voicemail, so followed up with. WhatsApp message to let her know she was free.

An image of Gaynor Lord leaving work on Friday before her disappearance.
An image of Gaynor Lord leaving work on Friday before her disappearance. Picture: Norfolk Police

Police release CCTV of last known sighting of Gaynor Lord as hunt continues

Read more: Missing mum Gaynor Lord ‘performed yoga pose in park’ moments before she disappeared, eyewitnesses say

“I think she was still at work when she called me, I don't know. But maybe that's why she couldn't answer,” she told the BBC.

She then received a second call from Ms Lord at 4:15pm, 15 minutes after she was last seen on CCTV, but said it “sounded like a pocket call” as she “could hear movement in her pocket”.

“I keep going over the conversation,” Ms Butcher said. “If I hadn't answered that call [from her client] would she have talked to me? I feel terrible. I feel so sorry for the family.

“It's not like Gaynor to do this”.

It comes after it was revealed on Thursday evening that Gaynor Lord's husband Clive is "in bits" following his wife’s disappearance.

Susan Sinclair, 66, told The Sun of her brother - Ms Lord's husband: "Clive is in bits, obviously, but he's got his two daughters there supporting him.

A friend of Ms Lord said she received a pocket call from the mum.
A friend of Ms Lord said she received a pocket call from the mum. Picture: Norfolk Police

"Our other brother Simon, like me, is just hoping for good news. We're all just very shocked.

"There's nothing we can do at the moment except hope that she’s found safe and well."

Ms Lord’s family are said to be confused at some of her final movements that were recorded before she vanished.

CCTV showed Ms Lord rushing through Norwich city centre on Friday afternoon, trying to cross busy roads, before she heads to the park.

She had left work at Bullards Gin, in Jarrold's department store, early.

Ms Lord spent about half an hour in Norwich Cathedral - but that has perplexed her loved ones.

Ms Sinclair said: "I don't know why she would have been at the cathedral.

"It was sort of the right direction towards home, rather than the park which is in the opposite direction. She has a religion but she's not particularly religious.

"The worrying bit is that she's discarded some clothing, apart from her phone and the jewellery. That's a bad sign - especially in the cold and after all this time."

Ms Lord was last seen at 4pm.

While police have no information suggesting third-party involvement in her disappearance, detectives are probing whether she met with someone at the cathedral.

More Latest News

See more More Latest News

Sir Mark Cavendish took a record-breaking 35th career Tour de France stage win

Mark Cavendish celebrates with family after claiming record 35th stage victory at Tour de France

Madeleine McCann suspect Christian Brueckner 'could walk free next year'

Madeleine McCann prime suspect Christian Brueckner 'could walk free in months' - after arrest warrant lifted

x

Jay Slater's dad breaks silence with heartbreaking question about whereabouts of missing teenage son

Jay Slater's mother has revealed how she will use the money raised to find her son

Jay Slater's mother reveals how she will use £48,000 crowdfunder to support TikTok sleuths in search for missing son

Police are "making enquiries" after Antonya Cooper said she gave her cancer-stricken son a dose of morphine more than 40 years ago

Police 'making enquiries' after mother admits helping end life of terminally ill son 40 years ago

Exclusive
Labour may have to raise inheritance tax, an adviser to Rachel Reeves has warned

Labour may have to hike inheritance tax or raid pensions in 'unpopular' move, Rachel Reeves' adviser admits

Exclusive
Kitson's Butchers, Northallerton High Street

What's in Rishi Sunak's traditional Election Pie, ahead of his possible last supper as Prime Minister?

Crawford County Sheriff’s Office said the 'humanoids' had 'come in peace'.

Bizarre moment police pull over ‘UFO’ for traffic offence in ‘out of this world’ encounter

Andy Murray is teaming up with Emma Raducanu for the mixed doubles

Andy Murray teams up with Emma Raducanu for mixed doubles in final Wimbledon appearance

A man who strangled his wife for having an online affair before has been found guilty of murder

Husband who strangled wife and dumped her in river after TikTok affair found guilty of murder

Airline bosses have warned non-EU travellers could face delays at some EU airports due to new post-Brexit rules.

British holidaymakers face EU travel chaos as dozens of airports 'unprepared' for post-Brexit fingerprint rules

The results will be declared through the night

Election night key timings and hour-by-hour guide: When will we know who has won the General Election?

Hannah Ingram-Moore and her husband Colin have been disqualified from being charity trustees by the Charity Commission

Captain Tom's daughter Hannah Ingram-Moore disqualified as charity trustee by Charity Commission

Exclusive
LBC can reveal Tristan Tate, the brother of Andrew Tate, is a key financial supporter of George Galloway

Andrew Tate's brother, Tristan, revealed as key financial supporter of George Galloway

Tourists who urinate in the sea in Marbella are set to face fines

Tourists in Marbella to be fined €750 if they urinate in the sea after strict summer rules approved

To make sure people feel comfortable, Ipsos allows the public to fill in their replica ballot privately as they leave their polling station.

The exit poll: what is it and how does it work?