Amazon to stop accepting Visa credit cards in the UK

17 November 2021, 09:43 | Updated: 17 November 2021, 14:12

Amazon customers were emailed this week
Amazon customers were emailed this week. Picture: Alamy

By Patrick Grafton-Green

Amazon has told customers it will stop accepting payments made using Visa credit cards in the UK from January next year.

Listen to this article

Loading audio...

Amazon emailed customers this week to confirm it will stop accepting payments made using Visa credit cards issued in the UK "starting January 19 2022".

The online retailer said it will no longer accept the credit cards due to "the high fees Visa charges for processing credit card transactions".

READ MORE: Jeff Bezos tells COP26 trip to space made him realise how 'fragile' planet is

READ MORE: Amazon 'brushing': Scammers may have targeted over one million households

Customers will still be able to use debit cards, including Visa, and non-Visa credit cards.

Visa has said it is "very disappointed" with the decision.

A spokesperson for Amazon said: "The cost of accepting card payments continues to be an obstacle for businesses striving to provide the best prices for customers.

"These costs should be going down over time with technological advancements, but instead they continue to stay high or even rise.

"As a result of Visa's continued high cost of payments, we regret that Amazon.co.uk will no longer accept UK-issued Visa credit cards as of 19 January, 2022."

The company said in the email: "We know this may be inconvenient, and we're here to help you through this transition."

A Visa spokeswoman added: "UK shoppers can use their Visa debit and credit cards at Amazon UK today and throughout the holiday season.

"We are very disappointed that Amazon is threatening to restrict consumer choice in the future. When consumer choice is limited, nobody wins.

"We have a long-standing relationship with Amazon and we continue to work toward a resolution, so our cardholders can use their preferred Visa credit cards at Amazon UK without Amazon-imposed restrictions come January 2022."

More Latest News

See more More Latest News

In this photo provided by the Ukrainian Emergency Service, bodies of the killed residents lie on the ground following Russia's missile attack that killed at least 24 civilians in Sumy, Ukraine, Sunday, April 13, 2025. (Ukrainian Emergency Service via AP)

More than 30 killed - including two children, following Russian missile strike on Ukraine

Lucy Letby

Lucy Letby bombshell as new memo from sole medical witness threatens to blow prosecution's case wide open

Rory McIlroy, of Northern Ireland, waves after making a putt on the 14th hole during the third round at the Masters golf tournament, Saturday, April 12, 2025, in Augusta, Ga. (AP Photo/Julia Demaree Nikhinson)

Rory McIlroy looks to avoid Masters “rematch” with Bryson DeChambeau as golfer closes in on career grand slam

The house has been destroyed

Major incident declared after house destroyed in Nottinghamshire explosion, with neighbours evacuated

Mickey Rourke

Mickey Rourke kicked off Celebrity Big Brother after 'unacceptable behaviour' and 'inappropriate language'

Hashem Abedi is being held at HMP Frankland

Counter-terror police investigate after Manchester Arena terrorist seriously injures prison officers

Shock as house destroyed in explosion in Nottinghamshire, with neighbours evacuated

Shock as house destroyed in explosion in Nottinghamshire, with neighbours evacuated

Michael Schumacher

Michael Schumacher signs helmet for fans with help from wife, 12 years on from catastrophic brain injury

Megan King

Miracle as doctors reattach skull of 'internally decapitated' woman after freak football injury

Exclusive
Abedi

'Give prison officers stab-proof vests', union chief urges, after 'three attacked by Manchester Arena terrorist'

A plane crashed in Whitecliff Holiday Park

Horror as plane explodes into flames after crashing in British holiday park

Three prison officers rushed to hospital after Manchester Arena terrorist 'threw scalding oil and stabbed them'

Three prison officers rushed to hospital after Manchester Arena terrorist 'threw scalding oil and stabbed them'

Eddie Howe

Newcastle manager Eddie Howe 'conscious' after being taken to hospital, club says

Iranian Foreign Minister Abbas Araghchi, left, meets his Omani counterpart Sayyid Badr Albusaidi prior to negotiations with U.S. Mideast envoy Steve Witkoff in Muscat, Oman, Saturday, April 12, 2025. (Iranian Foreign Ministry via AP)

Iran holds 'indirect' talks with US over nuclear programme - with 'more to come next week'

British Steel plant in Scunthorpe, Lincolnshire, as members of parliament debate draft legislation giving the Government 'the power to direct steel companies in England' to protect British Steel'. Picture date: Saturday April 12, 2025.

Police called to British Steel plant after Scunthorpe workers prevent Chinese executives entering premises

Police appeal for information after man’s body found in Birmingham canal

Police appeal for information after man’s body found in Birmingham canal