'30 million GP appointments to be freed up' as pharmacists to start seeing patients for simple and common illnesses

29 January 2024, 09:17

30 million GP appointments could be freed up
30 million GP appointments could be freed up. Picture: Alamy

By Kit Heren

Pharmacists will start seeing patients for simple and common illnesses from Wednesday in a plan expected to free up as many as 30 million GP appointments per year.

Listen to this article

Loading audio...

People with illnesses such as earache, sinus complaints and urinary tract infections will be able to get treatment for chemists first, so that doctors can prioritise patients with more serious conditions.

Trained pharmacists at more than 10,000 locations across the country will treat people on a walk-in basis.

Dr Claire Fuller, the NHS' medical director for primary care and lead GP, said that the change would mean people can get treatment without an appointment in the course of their day-to-day activities, like after doing their shopping or running errands.

"While GPs like me will always be on hand to help, pharmacists at the heart of our communities are a convenient and safe option for people to get help for common conditions," she said.

Pharmacists can treat people and prescribe medicine for earache, sore throats, sinusitis, shingles, impetigo, urinary tract infections and infected insect bites and stings.

Read more: Patients 'at risk' as telephone and online GP appointments can miss serious illnesses, study finds

Read more: One in five GP appointments taken up by people who are just lonely, or need relationship, debt or housing advice

UK nurse and pharmacist working in pharmacy
UK nurse and pharmacist working in pharmacy. Picture: Alamy

The scheme appears to have worked in Scotland, where it has already been rolled out. Around a quarter of the population used a pharmacy first in Scotland in 2021/2022.

Of the people who used the pharmacy first service north of the border, 86% went home with medicine, 10% with advice, and 4% were referred on to other services like a GP.

If the figures were extrapolated to the greater population size of England, about 15 million people would be likely to use the pharmacy first service in a year.

According to NHS estimates, pharmacists could deliver about 6% of all GP appointments - or about 25 million.

But this could rise even further to 30 million if chemists were helped more with administrative issues and more funding, industry representatives have said.

The plan will free up million of GP appointments
The plan will free up million of GP appointments. Picture: Alamy

Nearly 23,000 pharmacists are unable to prescribe medicines independently.

Malcom Harrison of the Company Chemists Association welcomed the move to encourage people with simple health conditions to go to pharmacists first - but said the scheme could go further.

He said: "We are confident that the community pharmacy sector will deliver for patients and the NHS, just as it did during the Covid-19 pandemic.

But he added that "an ambitious and fully funded Pharmacy First service could free up 30 million GP appointments annually".

James O'Brien breaks down 'dismal' NHS figures from Rishi Sunak's first year as PM

Boots, which has 2,000 stores in the UK, welcomed the scheme, saying it was "going to make life much easier for patients to access the care and medicines they need quickly and will help create more capacity for GPs across England”.

Jamie Kerruish, the company's healthcare director, said: "We are very much looking forward to launching the NHS Pharmacy First service at our stores in England this week, following thorough and rapid preparation by our amazing pharmacy teams,” he said.

"We deliver similar services in Scotland and Wales where they are very popular, and we think patients in England will love the service too.”

More Latest News

See more More Latest News

Labour divided over assisted dying as MP who introduced bill hits out at Health Secretary

Labour divided over assisted dying bill as MP tabling legislation labels Wes Streeting's objections 'disappointing'

Reverend Sue Colman was asked to step back after the Makin Report found her and her husband Jason knew about John Smyth's abuse and failed to act

Mustard heir and Church of England minister wife step back from church roles after damning abuse report

File photo of Broadway Market, where the attack took place

Horror as 'man doused in bleach' in busy Hackney market with manhunt underway and attacker still at loose

Former Met Police officer David Carrick pleads not guilty to string of sex attacks including indecent assault against teen

Former Met Police officer David Carrick pleads not guilty to sex attacks including indecent assault against teen

Jack Bradley took part in the failed ram raid

Moment drug addict in 4x4 rams Tesco superstore in failed bid to steal safe, with terrified staff still inside shop

ZM712, a Boeing Apache AH2 operated by the UK's Army Air Corps, departing from RAF Fairford in Gloucestershire, England after participating in the Royal International Air Tattoo 2024 (RIAT24).

Drunken soldiers' caught during Apache cockpit romp spark military safety review

Eva Longoria, a Texas native, has said she is 'done' with the US after Trump's second election win

Eva Longoria reveals she has fled 'dystopian' America as Trump names radical right wing cabinet

Dog-free zones should be introduced to tackle racism, the Welsh government has been told.

Dog-free zones needed in countryside to tackle racism, Welsh government told

A 'major' suspected people smugger has been arrested in Amsterdam

'Major' Turkish supplier of small boats for Channel migrant crossings arrested as 'British FBI' swoop in airport

Clifton Suspension Bridge has quit Elon Musk's X after 15 years on the site.

Clifton suspension bridge dramatically departs from Twitter sparking wave of online jokes

Exclusive
Students take gap years and ‘neglect studies’ as survey suggests Edinburgh rents skyrocketed by nearly two thirds in a year.

Students take gap years and ‘neglect studies’ as survey suggests Edinburgh rents skyrocketed by nearly two thirds in a year

Two Just Stop Oil protesters charged over June's incident

Two Just Stop Oil activists charged after orange paint thrown over Stonehenge

Man arrested after reports of person carrying knives outside Houses of Parliament

Man charged with carrying offensive weapons after 'knife' incident near Parliament

Exclusive
Michael Harris died in an e-scooter crash

'My best friend was killed in an e-scooter crash - I'm urging the government not to legalise them for use on roads'

Hilkiah McLeggan, 77, from Southwark, was pronounced dead at the scene in East Street, Walworth.

First picture of Walworth market 'knife rampage' victim as suspect appears in court

Police at Gainsborough Care Home in Swanage where three people died and seven people were taken to hospital

Woman arrested over Dorset care home deaths released without charge