Cyber attack hits Spar stores forcing some to close
6 December 2021, 16:34
The convenience store chain said more than 300 sites have been affected and are unable to process card transactions.
A number of Spar convenience stores have been forced to shut after the retailer faced a cyber attack on its systems.
More than 300 stores have been affected by the attack, although not all have closed.
Those that remain open are only accepting cash due to debit and credit card payments not being able to operate.
Due to a security breach on the network system, our SPAR shop is currently unable to trade and therefore closed. We are working with SPAR to rectify the situation and we will let you know as soon as we are able to re-open. pic.twitter.com/xDdx77TjJ1
— Hull Uni Students' Union (@HullUniUnion) December 5, 2021
The retailer said the attack had hit all of the company’s IT systems, including staff emails.
The IT outage first hit on Sunday and technicians have been working through the night trying to fix the problems.
Distribution partner James Hall & Company, which provides food to nearly 600 Spar sites across the north of England, has also been hit, and its website is down.
Spar said: “We are working to resolve this situation as quickly as possible.
“It is currently impacting stores’ ability to process card payments meaning that a number of Spar stores are currently closed to shoppers or only taking cash payments.
“We apologise for the inconvenience this is causing our customers and we are working as quickly as possible to resolve the situation,”
